Rob Jackson – Rob Jackson Consulting Limited – www.robjacksonconsulting.com
How to Develop as a Volunteer Manager
What do you want from a career in working with volunteers? Do you even see volunteer management as a career or just a step towards something else? How can you take control of your professional development? Drawing on his own personal career journey, Rob will help you focus on how you can develop as a volunteer manager and what options are available to you to make your goals happen.
Tobi Johnson, MA, CVA – CEO at VolunteerPro – www.volpro.net
It’s About People Work Not Paperwork: Using Psychology to Boost Volunteer Involvement
The world is evolving and volunteers with it. Today’s volunteers have diverse lifestyles, preferences, and needs that must be accounted for when developing volunteer programming and fine-tuning your personal leadership approach. That said, one thing remains constant – the key psychological processes that drive human behavior. New discoveries in brain science, psychology and human behavior are disrupting business as usual and creating new opportunities to connect, collaborate, and mobilize volunteers for the greater good. Why is it important to understand how the brain works? Because our brains determine everything we do. By better understanding what triggers humans to act, volunteer managers can become better influencers and, ultimately, better leaders.
Elisa Kosarin, CVA – Principal at Twenty Hats Consulting (www.twentyhats.com)
Getting Strategic about Advancing Your Volunteer Program
Volunteer managers understand the power of their programs to meet and expand a nonprofit’s capacity. Next to fundraising, a well-run volunteer program is an organization’s greatest resource in meeting its mission. Then why is it that many nonprofits do not recognize volunteers at the highest levels of their organizations and include volunteer engagement in their strategic plans – even if they currently operate a volunteer program? It could be that we need to expand our visibility as leaders within our nonprofits and hone our skills as advocates. This session will cover just how to educate our leadership about the tremendous value of volunteer programs, as well as how to earn a more influential seat at the decision-making table. Learn how to position your program strategically to achieve the greatest impact.
Hospitality Vs. Courtesy
Is customer service a culture in your organization? Neil will expand on this topic using his background working for the Walt Disney Company and in his current role in providing exceptional experiences for families at Give Kids The World.
Please join us for this exciting opportunity and invest in your professional development.
Tuesday, September 13th from 8:15 am-5 pm
Abrams Public Health Center
3950 S Country Club Rd #100, Tucson, AZ 85714
(Right next to Kino Sports Park)
Cost is $50.00 for SAVMA members and $75.00 for non-SAVMA members
RSVP by September 5th 2016
Continental breakfast and afternoon snacks will be provided, you are encouraged to bring a brown bag lunch.